Last Updated: September 29, 2026
Always Lux respects your privacy and is committed to protecting the personal information you share with us. When you visit our website, create an account, place an order, contact us, or otherwise use our services, we may collect information such as your name, email address, phone number, billing and shipping address, order history, payment information, device information, and website activity.
We use this information to process and fulfill orders, provide customer service, communicate order and shipping updates, maintain customer accounts, improve our website and services, prevent fraud, and, when permitted, send marketing or promotional communications.
Our store is powered by Shopify. Shopify and other service providers we use, such as payment processors and shipping carriers, may process certain personal information when necessary to provide their services. Payment information is processed through secure payment providers and is not stored directly by Always Lux in full payment-card form.
We may use cookies and similar technologies to help our website function, remember customer preferences, understand website traffic, and improve the shopping experience. Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your information.
We do not sell personal information for money. We may share information with trusted service providers only when necessary to operate our store, fulfill orders, provide services, comply with legal requirements, or protect our customers and business.
We take reasonable measures to protect customer information; however, no online system can guarantee complete security. By using our website, you acknowledge that information transmitted online carries some level of risk.
For questions about this Privacy Policy or requests concerning your personal information, please contact Always Lux through the contact information provided on our website.